Welcome to NutraBrio Healthcare ("us", "we", or "our") operates Nutrabrio website and the NutraBrio Healthcare mobile application (herein after referred to as the "store"). we respect every individual's right to privacy. Our relationship with you is our most valuable asset and is the very basis of our name and reputation. The information that we collect and store during normal use of the site and mobile application is used to monitor use of the site and mobile application to help its further development. Our goal is to protect your privacy and the information that you submit to us through the Internet.
When you submit an enquiry for purchase via website or mobile application ?
When you submit an enquiry for purchase via our website www.nutrabrio.com or mobile application, we ask you for your name, contact phone number, email address, mailing address, and credit card information.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
We do not use the information you provide to make any automated decisions that might affect you.
Third-Party Information
Third-Party Providers: We also work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our sale and services.
Third-Party Services: We allow you to use our sale and services in connection with third-party services. If you use our sale and services with such third-party services, we may receive information about you from them. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
Orders and Payment Terms
NutraBrio Healthcare accepts payment by credit card or debit card or UPI payment. The payment modes and terms are at the sole discretion of NutraBrio Healthcare. Payment should be made once the order is accepted. Payment invoice will be issued after the payment of goods. NutraBrio Healthcare has no binding with you until the orders are accepted for delivery, and has the right to limit the order quantity, accept or refuse to ship any product to any customer for any reason or for whatsoever reason with or without any notice.
Products: NutraBrio Healthcare ensures proper pricing. However, product prices may change due to revised rates or due to product promotion or revision policy. Sometimes product prices may have errors or misprints. NutraBrio Healthcare may revise or discontinue products at any time. Policies on product quantities, prices and promotions are subject to change without any notice.
Product loss: Product loss or damage that occurs during its shipping from NutraBrio Healthcare to the customer by the courier selected by NutraBrio Healthcare is its responsibility and if it is selected by the customer then it is customer’s responsibility.
Restriction of Liability: NutraBrio Healthcare is not liable for any loss incurring out of product, service or shipping, any lost profit, loss of business or any direct, indirect, consequential or inconsequential damages and any other claim arising from any other party or third-party claims.
When you take part in our feedback survey ?
When you take part in our feedback survey, we record your name, your email address, your organization name, your job role and your answers to questions we ask about your opinion of, and use of, our products sale and services.
We use this information to develop and improve our products and services and our customer relationships. We will do this based on our legitimate interest in marketing our products sale and services. We do not use the information you provide to make any automated decisions that might affect you. Your personal data is stored for two years, or for as long as we are marketing the product or services that the review refers to, whichever is shorter. You may ask us to remove a testimonial that is based on your feedback from our website at any time.
When does this Privacy Policy apply ?
This Privacy Policy applies to all of the sale and services offered by The NutraBrio Healthcare, via its websites that include www.nutrabrio.com, via the store mobile app or the exclusive NutraBrio brand outlet but excludes sale and services offered by other companies or individuals, including products or sites that may be displayed to you the products of NutraBrio Healthcare when browsed in search of websites.
Product sales and service related complain
If you have a complaint about our product sales and service, we would prefer you to contact us directly in the first instance so that we can address your complaint (wecare@nutrabrio.com).